Manual
- Description
- American Airlines employee safety manual belonging to Betty Ann Ong. The three-ring binder is covered in red vinyl and has a Velcro strap. "AA SAFETY MANUAL" is printed on the front. The "AA" is the American Airlines logo. The manual includes tabbed sections, and there are handwritten notes throughout.
- Historical Notes
- A native of San Francisco, California, Betty Ong lived in Andover, Massachusetts. She was known for a distinctive laugh that she punctuated by slapping her knees. During her 14 years with American Airlines, Betty rose to the position of head flight attendant. Working on board Flight 11 on September 11, Betty telephoned authorities on the ground to tell them a hijacking was under way. She was 45 years old.
- Accession Number: C.2016.189.1
- Dimensions: 9 in X 7.5 in X 1.75 in
- Dimensions (Metric): 22.86 cm X 19.05 cm X 4.445 cm
- Source: Cathie Ong-Herrera
- Credit Line: Gift of the Ong family
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